Hotel Concierge by Ava

Hotel Concierge by Ava is Navan’s generative AI concierge that helps you book hotels based on your real habits and preferences. It uses your travel history, past bookings, and current requests to surface relevant places to stay in seconds.

Personalized recommendations

Instead of scrolling through long hotel lists, you chat with the Ava assistant. Ava can factor in details such as:

• Neighborhood or area
• Budget
• Hotel type
• Loyalty programs

Using what it learns from your past trips and your current priorities, it narrows options to reduce time spent searching and lower the chance of a poor fit.

Built for business travel

The tool is especially useful for companies and frequent corporate travelers. As part of the Navan ecosystem, it can take into account:

• Corporate travel policy
• Spending limits
• Employee preferences

This helps balance traveler comfort with cost control.

Booking in one flow

Ava doesn’t just recommend hotels—it guides you through to the final booking in a single interface. As new trip data is added, recommendations can become more accurate over time.