Voyado is a cloud customer experience platform built for retail and e-commerce. It brings CRM, loyalty programs, a CDP, marketing automation, and AI-powered product search into one system to support revenue growth and customer lifetime value.
Unified customer profile and retail CRM
Voyado collects customer data across online and offline touchpoints to create a single customer profile. This helps teams segment audiences accurately, personalize campaigns, and manage the customer lifecycle from first interaction to repeat purchases.
Loyalty and marketing automation
The platform supports flexible loyalty programs and trigger-based, omnichannel campaigns. Marketers can build communication flows without developer help, improving conversion and purchase frequency through relevant offers and promotions.
AI search and product recommendations
For e-commerce, Voyado provides AI-driven on-site search, merchandising, and product recommendations. Shoppers see more personalized results and assortments, improving the buying experience and increasing average order value across both online stores and physical locations.
