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What is Algorithmic Accountability

GlossaryEthics & Safety

An approach in which the decisions of algorithms must be controllable, verifiable, and associated with responsible people or organizations.

Definition

Algorithmic accountability means that an automated system should not be a “black box” without an owner. You need to understand who developed the algorithm, what data it uses, how errors are checked, how decisions are recorded, and how a person can challenge the result.

Example

If the algorithm allocates service requests, the company must explain why some users receive priority while others wait longer.

Why it matters

The term is important for all systems that influence people: loans, hiring, medicine, education, moderation, advertising and government services.

How it works

Accountability is built through documentation, metrics, auditing, logging, impact assessment, process owners, and the possibility of human review.

Where it is used

  • automatic solutions
  • assessing the impact of algorithms
  • corporate control of AI

Limitations

Liability is difficult to enforce if the algorithm is purchased from an external vendor and the company does not have access to the data, logs, or explanations.