Ringly.io is a voice AI agent for Shopify stores that handles routine customer phone calls. It answers inbound calls automatically, looks up orders using customer details, and helps with common questions about shipping and order status.
Built for Shopify phone support
Ringly.io connects to your Shopify store and uses order data during the call. This lets it assist customers with typical post-purchase tasks and provide store policy details in a natural conversation.
Answer inbound support calls
Find orders by customer information
Help with delivery and order-status questions
Process returns and exchanges
Hand off complex cases to human agents
Reduce support workload
According to the developers, Ringly.io can resolve over 70% of calls without staff involvement. Stores can avoid missed calls, reduce wait times, and keep the support team focused on non-standard issues.
Setup via the Shopify App Store
Ringly.io is installed through the Shopify marketplace, without building a full call-center infrastructure. It’s a fit for ecommerce teams that want reliable phone coverage while keeping support operations lean.
