Aidbase is an AI-powered customer support platform built for SaaS startups and online marketplaces. It helps you set up customer self-service so users can find answers on their own, while your team spends less time on repetitive requests.
AI chatbot trained on your content
Create an AI chatbot that answers customer questions using your knowledge base and product documentation.
Responds based on your existing help content
Reduces load on human support
Improves response speed for common questions
Knowledge base, ticketing, and email in one place
Aidbase combines core support workflows so you can keep context and history across channels.
Built-in knowledge base for help articles
Customizable ticket forms to collect the right details upfront
Unified support email inbox with AI suggestions to handle requests faster
Designed to reduce routine work
By bringing chatbot, docs, tickets, and email together, Aidbase supports a more consistent support experience and helps teams focus on product work instead of manual triage.
