Alhena AI (Gleen) is a “low-hallucination” platform for building AI agents that help e-commerce teams turn customer service into a revenue driver.
Shopping concierge for online stores
Create intelligent shopping assistants that guide customers to the right products and remove purchase friction.
- Product recommendations based on customer behavior and preferences
- Answers to questions about specs, availability, and shipping
- Support for improving conversion rate and average order value
Support chatbots and voice agents
Automate common customer requests in chat and via voice while keeping responses accurate and verifiable.
- Chat automation for routine support questions
- Voice agents for hands-free customer assistance
- Designed to reduce support workload while maintaining CSAT
Built for brands and marketplaces
Alhena AI (Gleen) is aimed at e-commerce brands and online retailers that need to scale customer experience without sacrificing quality.
- Integrates with existing systems
- Supports an end-to-end customer journey from first question to post-purchase service
