Alhena AI (Gleen)

Alhena AI (Gleen) is a “low-hallucination” platform for building AI agents that help e-commerce teams turn customer service into a revenue driver.

Shopping concierge for online stores

Create intelligent shopping assistants that guide customers to the right products and remove purchase friction.

• Product recommendations based on customer behavior and preferences
• Answers to questions about specs, availability, and shipping
• Support for improving conversion rate and average order value

Support chatbots and voice agents

Automate common customer requests in chat and via voice while keeping responses accurate and verifiable.

• Chat automation for routine support questions
• Voice agents for hands-free customer assistance
• Designed to reduce support workload while maintaining CSAT

Built for brands and marketplaces

Alhena AI (Gleen) is aimed at e-commerce brands and online retailers that need to scale customer experience without sacrificing quality.

• Integrates with existing systems
• Supports an end-to-end customer journey from first question to post-purchase service