AutoChat is a cloud solution for automating WhatsApp Business that turns customer messaging into a structured, measurable process. It helps teams run scripted conversations, handle common requests without an agent, and avoid missed messages during peak hours.
WhatsApp conversation automation
AutoChat lets you build message sequences, triggers, and automated replies. An AI layer analyzes incoming questions, suggests relevant responses, and routes complex cases to a live manager.
- Message chains and scenario-based dialogs
- Triggers and auto-replies for common questions
- Escalation to a human agent for non-standard requests
Sales and repeat purchases
AutoChat supports WhatsApp-based funnels for reminders, upsells, and order status updates. Automated scenarios help guide customers from first contact to payment and encourage repeat purchases.
- Reminders and follow-ups
- Upsell and cross-sell messages
- Order status notifications
Cloud setup and scaling
Because AutoChat runs in the cloud, it doesn’t require complex infrastructure. It fits small and mid-sized businesses as well as teams handling high message volumes, and can be integrated into existing workflows for easier rollout and scaling.
