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Description

Chaindesk is a no-code platform for building ChatGPT-based support chatbots trained on your company’s own content. It helps automate customer service, handle routine inquiries, and capture leads on your website and other channels.

Train on your company data

Import knowledge from sources like Notion, Google Drive, and other repositories so the bot can answer in the context of your products, policies, and internal documentation.

  • Use existing docs and knowledge bases as training sources
  • Reduce repetitive questions and lighten the support team’s workload
  • Provide more consistent answers across common requests

Customize behavior and tone

Chaindesk lets you define the bot’s “personality,” communication style, and response rules, so it matches your brand voice and handles both simple and more complex questions appropriately.

  • Set tone, guidelines, and response scenarios
  • Keep answers aligned with your support standards

Autopilot for support and lead generation

Embed the chatbot on your site in minutes and route part of support to autopilot. The bot can work 24/7, collect contact details, qualify leads, and hand off complex cases to human agents.

  • 24/7 customer support coverage
  • Lead capture and qualification
  • Escalation to live operators when needed
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