ChatDaddy brings customer conversations from WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, and Email into a single inbox. Instead of switching between separate chats, teams work from one conversation feed with full contact history.
AI tools for high-volume messaging
Built-in AI helps handle common requests, suggests replies, and takes over part of routine back-and-forth. You can set up automation for different audience segments using:
- AI chatbots
- Automated funnels
- Bulk messaging campaigns
CRM and sales automation
ChatDaddy includes core CRM features to organize customer work and track deals. It supports:
- Customer profiles
- Deal statuses
- Tags and notes
Based on this data, you can build automation scenarios—from welcome messages to payment reminders and follow-ups.
Support and marketing at scale
The platform is designed for large message volumes and team workflows. Managers can monitor workload and performance, while agents respond faster using:
- Templates
- Queues
- Conversation assignment and routing
