Coxwave Align

Coxwave Align is an analytics engine for generative AI products and LLM-based chatbots. It helps teams understand how users interact with AI assistants and turn conversation data into clear product improvements.

Chatbot monitoring and quality control

Align provides real-time visibility into user–bot conversations so you can see how the model responds and where problems appear.

• Monitor dialogs as they happen
• Identify failures, misunderstandings, and low-relevance answers
• Track quality, stability, and alignment with business requirements

LLM product analysis and evaluation

The platform focuses on analyzing data from LLM-powered conversational products to surface friction points and performance signals.

• Find bottlenecks in conversation flows
• Detect user drop-off points and problematic queries
• Measure effectiveness with product metrics

Who it’s for

Coxwave Align is designed for enterprises, Generative AI companies, and developers who already have an AI product in production and want to improve it systematically. It supports a shift from intuition-driven guesses to analytics-backed decisions, helping teams iterate and scale GenAI products faster.