Craftman is an AI inbox for support and sales built for founders and small teams. It brings customer messages into a single stream—website chat, email, and other channels—so you’re not bouncing between Gmail tabs, messengers, and a CRM.
A lightweight shared inbox
Positioned as a simpler alternative to Intercom for startups, Craftman focuses on fast replies and a clear conversation history without overloaded modules or features you don’t use.
AI-drafted replies for common questions
Built-in AI prepares draft responses to repetitive inquiries. You review, edit if needed, and send—helping you clear the inbox faster while keeping support quality consistent.
Support and sales in one place
Craftman works for both customer support and handling leads or sales requests. You can set up bots and AI chat widgets to capture questions, qualify prospects, and reduce manual workload.
- Centralized inbox for chat, email, and additional channels
- AI-generated reply drafts to speed up responses
- Bots and AI chat widgets for intake and qualification
- Designed for founders and small teams
