CrawlChat turns your technical documentation into an interactive assistant that answers user questions in seconds. Instead of searching through pages, visitors ask a question in chat and get an answer sourced from your docs.
Chatbot for your site, Discord, and Slack
CrawlChat can be embedded on a documentation website and connected to Discord and Slack. The same bot uses a shared knowledge base built from your guides, FAQs, and other materials.
- Embed the chatbot on your docs site
- Connect the bot to Discord
- Connect the bot to Slack
- Use one shared knowledge base across channels
Question analytics and documentation improvements
CrawlChat tracks what users ask. This makes it easier to spot gaps in your documentation and plan updates based on real questions.
- Analytics on user questions
- Identify missing or unclear documentation topics
- Auto-create a support ticket when the bot can’t help
Multiple sources, including YouTube
In addition to text documentation, CrawlChat can use YouTube video transcripts as knowledge sources to broaden coverage.
- Import knowledge from documentation and written content
- Use YouTube transcripts as an additional source
