Desku is an AI-powered helpdesk for customer support teams and small businesses. It brings customer conversations into one workspace so teams can respond faster without adding headcount.
Unified inbox across channels
Desku consolidates messages from multiple sources into a single dashboard, so agents don’t have to jump between tools. Conversation history stays in one place, making it easier to keep context and maintain consistent support.
- Live chat
- Social media messages
AI-driven automation
Built-in AI helps reduce repetitive work by handling common requests and suggesting ready-to-send replies. This can lower support workload while keeping response quality steady as volume grows.
- Automate typical questions
- Suggested responses for agents
- Higher throughput without expanding the team
Alternative to Intercom and Zendesk
Desku positions itself as a more affordable alternative to Intercom and Zendesk, combining core helpdesk features with modern AI tools in a setup that’s approachable for smaller companies and growing teams.
