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Desku is an AI-powered helpdesk for customer support teams and small businesses. It brings customer conversations into one workspace so teams can respond faster without adding headcount.
Desku consolidates messages from multiple sources into a single dashboard, so agents don’t have to jump between tools. Conversation history stays in one place, making it easier to keep context and maintain consistent support.
Built-in AI helps reduce repetitive work by handling common requests and suggesting ready-to-send replies. This can lower support workload while keeping response quality steady as volume grows.
Desku positions itself as a more affordable alternative to Intercom and Zendesk, combining core helpdesk features with modern AI tools in a setup that’s approachable for smaller companies and growing teams.
