Drift Platform is an AI chat platform for real-time conversations with website visitors. It helps turn inbound traffic into qualified leads and supports revenue growth by connecting marketing, sales, and customer support in one conversational funnel.
AI chat agent for your website
Drift uses an AI chat agent to respond instantly to visitor questions and tailor conversations based on page context and user behavior. This improves the buying experience and reduces early-stage drop-off.
Higher conversion and a stronger pipeline
The platform helps marketing teams better understand visitor intent and enables sales teams to engage “warm” leads earlier. As a result, companies can build a more predictable pipeline, move deals forward faster, and improve revenue outcomes.
Built for marketing, sales, and support
Drift is designed for B2B teams focused on long-term customer relationships through digital channels.
- Real-time visitor engagement and qualification
- Personalized conversations based on context and behavior
- CRM and tool integrations to use customer data for personalization and automation

