Eclipse AI is a customer feedback analytics platform that collects voice-of-customer data from multiple channels and turns it into clear insights to improve CX and retention.
One place for all feedback
Instead of working with scattered sources, you can bring reviews, support requests, and comments into a single workspace by connecting the channels and data sources you need.
AI-powered analytics and trends
Eclipse AI automatically identifies key topics, emerging trends, and growth opportunities, reducing manual work for analysts and support teams. This helps you understand what drives loyalty and where users drop off.
Built for action, not just reports
The platform focuses on actionable intelligence and highlights opportunities to improve product and service so teams can make data-driven decisions and increase retention.
- Consolidate feedback from multiple channels
- Surface themes, trends, and pain points automatically
- Support product and CX improvements with AI insights
