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Flochat is a chat automation platform for SaaS teams that helps you scale product-to-user communication without expanding your support headcount. It combines human agents, AI, and configurable logic to answer customer requests quickly and in the right context.
Flochat lets you build conversation scenarios and automated funnels without programming. Set up common FAQ replies, dialog routing, triggers, and conditions so users get relevant answers 24/7, while your support team steps in only for complex cases.
The platform is designed for product and SaaS companies that need to scale support and user onboarding without increasing costs. With a free plan and a 14-day trial, you can test how dialog automation affects conversion, retention, and team workload.
Flochat is built as a hybrid workflow: AI handles routine questions and collects context, and agents join at the right moment to keep a personal touch. This approach helps improve service quality and reduce response time.
