Fluidworks Onbi

Fluidworks Onbi is a voice AI agent designed to onboard users inside SaaS products. It turns the first minutes after signup into a guided, step-by-step conversation that can reference the interface and lead users through key actions.

Voice-led onboarding inside your product

Onbi connects to your app and scans screens, UI variants, and edge cases. Based on what it finds, it builds onboarding scenarios similar to a live walkthrough from an experienced customer success manager.

• Guides users in real time through important actions
• Uses voice interaction to keep onboarding conversational
• Works across different UI states and flows

Personalized steps to improve activation

Each onboarding step adapts to context such as the user’s role, their answers, and their behavior in the interface. The goal is to get users to their first meaningful outcome faster and reduce early churn—without adding support headcount or running more demo calls.

Built for product and CS teams

Fluidworks Onbi fits product-led SaaS teams that want to scale onboarding, test different flows, and analyze data from 10k+ sessions to see where users get stuck and which prompts work best.