Pixie is an AI chatbot trained on your business content to handle first-line customer conversations. It answers common questions across your website and Facebook Messenger, helping support teams respond faster while reducing repetitive tickets.
Trained on your company knowledge
Pixie connects to your existing information sources—such as your help center, knowledge base, and website pages. Using that content, it generates natural-sounding answers that stay within your approved expertise.
Launch quickly without code
Setup happens in Pixie Lab: upload materials, configure conversation flows, and publish. No programming or complex integrations are required, and you can deploy the bot to your site and connect it to Facebook in minutes.
Support metrics that matter
Pixie tracks measurable indicators to evaluate automation quality and customer experience:
- Response speed
- Customer satisfaction
- Willingness to chat with the bot again
These metrics help you understand how well the bot performs and how closely its responses match a human support agent.
