Inline Help turns a static knowledge base into an active assistant inside your product. Users get answers, guidance, and explanations directly in the interface, without jumping to separate help pages.
Proactive in-app assistance
Inline Help connects to your existing knowledge base and uses it to power:
- An in-app AI chatbot for common questions
- Contextual pop-up tips shown in the right place in the UI
- An “Explain This” feature to clarify what users see on screen
These elements help users understand complex features faster and reduce friction during onboarding.
No-code setup for product and support teams
Implementation and configuration take minutes and don’t require engineering work. Product managers and support specialists can:
- Place and manage tips across the product
- Configure help scenarios and flows
- Update content as the knowledge base changes
Fewer support tickets
By answering typical questions before users contact support, Inline Help helps reduce ticket volume and speed up issue resolution, while improving adoption through clearer self-serve guidance.
