Kong.ai

Kong.ai is a platform for AI agents and conversational chatbots that helps companies automate core business workflows, including customer support, sales, HR, and marketing.

24/7 AI agents for text and voice

Kong.ai offers prebuilt AI Super Agents and customizable chatbots that handle customer requests around the clock.

• Text and voice conversations
• Key channels supported, including website, WhatsApp, Facebook, email, and more

Use cases: support, sales, and HR

The platform is designed to reduce the load on support teams, speed up request handling, and improve service consistency.

• Customer support automation and faster ticket resolution
• AI SDR agents for lead generation, email verification, and first-touch outreach
• Automated HR communications for common employee and candidate requests

Integrations and RPA automation

Kong.ai supports integrations with business applications and RPA automation to fit into existing processes.

• Connect AI agents to your current tools and workflows
• Scale operations without increasing headcount and operating costs