Paka AI

Paka AI automates customer voice and chat communications with agent bots trained on a specific business’s data. It can handle inbound calls, route requests, receive messages, and recognize repeat customers.

Voice bots for calls and call centers

Paka AI can manage calls like a human operator:

• Answer inbound calls and ask clarifying questions
• Route callers to the right employee or department
• Capture messages when managers are unavailable
• Reduce call center load during peak hours

WhatsApp support and appointment booking

In addition to telephony, Paka AI works in WhatsApp so customers can stay in a familiar channel:

• Ask questions and get answers based on the company knowledge base
• Check service status
• Book appointments via chat

Fast rollout and scaling

The platform is designed for quick setup:

• Connect the bots and upload your business data
• Scale by adding more virtual operators without hiring additional staff