Refraction AI

Refraction AI is a delivery automation platform built around autonomous electric robots for urban logistics. It’s designed for mid-size and large companies looking to reduce delivery time and operational costs.

How it works

The platform uses AI to plan routes and manage a robot fleet that travels on city streets, completes deliveries, and returns to base. Routes can be configured to match specific business needs.

Operations, monitoring, and integration

A web-based dashboard provides real-time visibility and control:

• Delivery status and robot location tracking
• Live route adjustments
• Load monitoring and performance reporting
• API integration with enterprise logistics systems

Limitations and setup requirements

Refraction AI is intended for city environments and isn’t a fit for rural areas or deliveries outside urban infrastructure. It’s also not used for oversized cargo. Initial deployment typically requires complex setup and technical support, so it may not suit teams without the resources to implement and maintain the system.