AIDive

Description

RibboAI is an AI support platform that turns ChatGPT into a customer support agent tailored to your business. It learns from your knowledge base—docs, website content, chat history, files, and even images—so it can answer in your tone and reflect your product specifics.

Customer support automation

RibboAI helps you build a chatbot that can handle 40–70% of incoming support requests. It’s designed to reduce workload for support teams and shorten response times by covering common questions and routine guidance.

  • Answer FAQs and typical support questions
  • Help users navigate your product
  • Explain pricing plans and key processes

Train on your data

Instead of using a generic assistant, RibboAI connects to your internal and public sources so the bot can use your terminology and understand real customer scenarios.

  • Documentation and knowledge base content
  • Website pages
  • Conversation history and other sources

Website widget and scaling

Once configured, the chatbot can be embedded on your site as a widget. RibboAI fits both early-stage teams and growing companies that need to scale support without increasing headcount at the same pace.

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