Salient

Salient is a specialized AI voice agent built for US consumer lending. It helps banks, credit unions, auto lenders, and fintechs automate borrower conversations while staying aligned with regulatory expectations.

Call center automation for lenders

Salient can hand off high-volume workflows to AI voice agents, reducing routine call load and reserving human agents for complex cases:

• Debt collections
• Customer service and account support
• Disputes and chargebacks
• Total loss servicing

Compliance-first design

Salient’s key differentiator is its compliance-first approach. The platform is designed around how US regulators oversee and audit consumer lending operations, helping teams reduce legal risk while scaling automation.

Fast pilot and scaling

Teams can launch a pilot quickly, test call flows, and then expand AI voice coverage across the portfolio. Salient is built to fit into existing processes and systems, making adoption of voice automation smoother for lending operations.