Soca AI Agentic Platform

Soca AI Agentic Platform is an enterprise conversational AI platform that turns voice and text customer interactions into automated workflows. It’s designed for mid-size and large organizations that need to scale support and sales while maintaining consistent service quality.

Conversational AI agents for business

Teams can build and deploy AI agents that handle natural conversations in chat and over the phone, operate 24/7, and fit into existing enterprise infrastructure. Agents can understand context and user intent and take actions beyond answering questions.

Voice and chat in one platform

Soca AI supports both voice and text automation with a single technology stack, covering common customer and internal touchpoints:

• Call center and phone interactions
• Website chat
• Messaging channels
• Internal services

This helps reduce operator workload, speed up request handling, and improve customer experience.

Built for enterprise scale

The platform is positioned for enterprise requirements, including data security, governance, analytics, and fine-grained control over agent behavior. It supports moving beyond basic bots toward agentic systems that can evolve with business processes.