Typewise AI Customer Service Platform

Typewise AI Customer Service Platform is an enterprise solution for automating customer support. It helps reduce ticket handling time by more than 50% while lowering the workload on support teams.

Built for enterprise support teams

Typewise is designed for large companies and contact centers. It scales to thousands of conversations, supports complex workflows, and fits strict service-quality requirements—helping improve customer satisfaction while reducing operational costs.

Hybrid AI with multi-agent orchestration

The platform combines AI automation with human expertise:

• Routine requests are handled by AI
• Complex or sensitive cases are escalated to human agents
• Multi-agent orchestration distributes tasks across specialized AI agents, reducing setup and maintenance effort by more than 90%

Brand-trained AI

Typewise uses the company’s own model, fine-tuned to your brand. It can follow your communication style, terminology, and rules so you can automate at scale while keeping control over tone and quality.