Zipchat AI

Zipchat AI is a conversational AI agent for eCommerce that handles customer conversations before and after purchase, helping turn hesitant visitors into buyers.

24/7 sales and support

The chatbot automates answers to common questions about products, shipping, payments, and returns. It runs around the clock and supports multilingual conversations, helping teams reduce workload and respond faster.

Omnichannel conversations and escalation

Zipchat AI can manage chats across multiple channels and hand off complex cases to a human when needed. The product states that fewer than 3% of conversations require escalation. It’s designed for DTC brands and online stores that want to maintain service quality as traffic grows.

Quick start

Zipchat AI offers a 7-day free trial, a 30-day money-back guarantee, and a demo format to evaluate sales and support scenarios before committing.