1Flow

1Flow is an in-app and web survey platform that helps SaaS teams and mobile product companies understand users in the moment. It automatically triggers microsurveys inside your app or on your website based on how people interact with the product.

Measure product and customer experience metrics

Use 1Flow to track common feedback metrics and connect them to real user behavior, not just clicks and screens.

• NPS, CES, CSAT, PMF, and other survey-based metrics
• Contextual feedback to understand why users struggle, convert, or churn

AI survey builder for faster research

1Flow AI helps you create personalized surveys in seconds. Describe your goal, and the platform suggests questions, wording, and display logic.

• Faster launch of product and UX research
• Less manual work for product and UX teams

Improve retention and conversion

Collect actionable insights to refine onboarding, increase satisfaction, reduce churn, and turn more users into loyal customers. 1Flow is used by hundreds of B2C and B2B software companies worldwide.