Auralis Zap

Auralis Zap is a conversational AI assistant designed to automate customer support, handling up to 70% of incoming requests and helping reduce support costs by up to 50%.

Customer support automation

Auralis Zap learns from your existing materials so it can answer common questions accurately and in a consistent brand voice.

• Trains on your knowledge base, FAQs, tickets, and documentation
• Handles routine questions and routes complex cases to human agents
• Provides consistent answers to reduce variability and errors

Fast setup and scalable operations

The service is built for a quick start and ongoing growth without expanding your support team.

• Setup takes minutes, then it can start processing requests right away
• Scales with your volume as your company grows

Help desk integrations

Auralis Zap connects to popular help desk platforms while keeping your existing ticket workflows.

• Works within familiar ticketing processes
• Supports 24/7 responses for faster, more consistent customer service