Auralis Zap is a conversational AI assistant designed to automate customer support, handling up to 70% of incoming requests and helping reduce support costs by up to 50%.
Customer support automation
Auralis Zap learns from your existing materials so it can answer common questions accurately and in a consistent brand voice.
- Trains on your knowledge base, FAQs, tickets, and documentation
- Handles routine questions and routes complex cases to human agents
- Provides consistent answers to reduce variability and errors
Fast setup and scalable operations
The service is built for a quick start and ongoing growth without expanding your support team.
- Setup takes minutes, then it can start processing requests right away
- Scales with your volume as your company grows
Help desk integrations
Auralis Zap connects to popular help desk platforms while keeping your existing ticket workflows.
- Works within familiar ticketing processes
- Supports 24/7 responses for faster, more consistent customer service
