BookedSolid

BookedSolid is an AI assistant for clinics that handles inbound calls and patient messages. It connects to Cliniko or another practice management system (PMS) and works on top of your existing workflows.

Call and message handling

BookedSolid responds to every incoming request across supported channels, so patients can get help without waiting for the front desk.

• Answer inbound phone calls
• Reply to SMS and WhatsApp messages
• Help patients book appointments and ask about schedules or services

Cliniko and PMS integration

BookedSolid syncs with Cliniko and similar systems to use up-to-date clinic data when offering available time slots and confirming bookings.

• Uses live schedule availability to suggest open slots
• Records appointments directly in your PMS
• Helps reduce double-bookings and booking errors

24/7 coverage for reception

BookedSolid helps clinics capture inquiries outside business hours and during peak times. This reduces routine interruptions for administrators and gives patients faster responses in the channel they prefer.