Cols AI Voice Calls

Cols AI Voice Calls is a platform for building and scaling voice AI agents that can place and answer calls in place of human operators. It combines the Cols Data Engine with a GenAI platform to turn company data into voice assistants for real business workflows.

Voice agents trained on your data

Use internal sources to tailor agents to your processes and customer context, including:

• Call scripts and playbooks
• CRM records and call logs
• Knowledge bases and support tickets
• Support and product logs

The platform supports fine-tuning and RLHF to adapt foundation models to specific use cases such as sales, customer support, automated reminders, and surveys.

Integrations and model flexibility

Cols Data Engine connects to heterogeneous data sources and supports most popular foundation models, letting teams choose the stack that fits their requirements and evolve it over time.

Who it’s for

Cols AI Voice Calls is designed for teams that need scalable voice calling via API or ready-to-use voice solutions:

• Call centers
• SaaS products
• Enterprise teams