Enum is an AI chatbot plugin for Crisp that automates customer support 24/7. It learns from your website content and internal documentation to answer user questions accurately and in your brand’s tone.
Customer support automation
Enum helps reduce the workload on support teams by handling routine requests and common questions.
- Answers FAQs and standard support inquiries
- Provides basic guidance and product information
- Supports customers outside business hours
- Shortens response times and reduces wait queues
Train it on your content
You can train the bot on your company knowledge base so responses are grounded in your real materials rather than generic templates.
- Website pages
- Documentation and help center articles
- PDFs and other reference files
Crisp plugin with quick setup
Enum installs as a Crisp plugin and fits into your existing website chat.
- Works inside Crisp as a plugin
- Test drive available without registration to evaluate answer quality and setup
Marketing and growth use cases
Beyond support, Enum can help automate parts of marketing and lead handling.
- Responds to common pre-sales questions
- Assists with lead conversations in chat
- Helps prepare routine materials and replies
