InFAQ

InFAQ is an AI tool for websites that turns a scattered knowledge base into an interactive help assistant. Visitors ask questions in natural language, and the system pulls relevant answers from your documentation, help center, or company content.

Reduce support load without hiring

InFAQ handles common, repetitive questions so your support team can focus on complex cases. It’s especially useful for products with lots of materials where navigating categories and articles becomes a bottleneck.

Works with your existing content

The assistant embeds directly on your site and uses what you already have—articles, FAQs, and guides—so you don’t need to rebuild your help system from scratch.

• Answer questions using existing documentation and help content
• Provide a website widget that can be adjusted to match your brand
• Help users find information faster across large knowledge bases

Better user experience and conversion

By making answers easier to find, InFAQ reduces visitor frustration and helps people understand products and services more quickly—important for technical or complex offerings where details matter.