IsOn24 is a voice AI assistant that answers incoming calls for business owners and teams. It understands speech, talks to customers in a natural voice, and handles common requests without a human on the line.
Voice answering that matches your business
Callers ask questions by voice, and IsOn24 replies using preconfigured scenarios. You can use a synthetic voice or record your own to keep your company’s familiar tone. It’s a practical fit for small teams such as home service contractors, restaurants, beauty salons, and freelancers.
Appointments, reservations, and requests
IsOn24 can take service requests, reservations, and meeting bookings via:
- Phone calls
- SMS
- Online forms
Confirmed bookings are sent to the calendar or scheduling tool you already use, so you don’t need to re-enter them manually.
One inbox for calls, texts, and chats
The system sends and receives text messages and brings voicemail, SMS, and online chats into a single interface, making it easier to track conversations and customer history.
Virtual number and integrations
Use IsOn24 as an automated answering service with a virtual number to keep staff personal numbers private. It supports integrations with CRMs, calendars, and booking systems via built-in connectors and Zapier.
