ITVA is a 24/7 AI NOC (Network Operations Center) that helps handle network incidents by automatically analyzing SNMP alerts and logs. It’s designed for operations and support teams that need faster response and resolution without spending hours manually triaging endless event streams.
Automated troubleshooting
When an incident occurs, ITVA starts diagnostics immediately. It parses SNMP notifications and log data within seconds and returns results quickly, helping teams reduce MTTR (Mean Time To Repair) by more than 42 minutes on average and lowering the number of tickets escalated beyond first-line support.
Who ITVA is for
ITVA is built for organizations running complex networks and IT infrastructure, including:
- Network engineers
- NOC teams
- Service providers
- Companies with mature, large-scale IT environments
Key benefits
ITVA supports day-to-day incident work by:
- Monitoring and analyzing events 24/7
- Identifying likely root causes
- Speeding up service restoration
- Reducing team workload and critical downtime
