Multiplayer

Multiplayer helps engineering teams resolve hard-to-reproduce bugs faster by capturing complete user sessions instead of relying on written reproduction steps.

Full frontend and backend session recordings

Multiplayer records sessions across the UI and server so teams can review what the user did alongside technical context in one place:

• User actions and UI events
• Network requests to the backend
• Logs and stack errors

Issues built from real user stories

Sessions are grouped into issues, making it easier to see how the same problem affects different customers and environments. Teams can collaborate directly on a specific incident by:

• Watching replays tied to an issue
• Adding comments for engineering, support, and product
• Annotating recordings and discussing hypotheses in context

AI assistance during debugging

An embedded AI assistant helps analyze session data where it saves time, such as connecting events to logs and suggesting likely causes. This gives developers clearer context, helps support provide accurate answers, and shortens time to resolution for users.