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SmileDial — Dental AI Receptionist is a virtual receptionist built for Canadian dental clinics. It answers patient calls around the clock, books appointments, and helps clinics avoid losing visits due to missed calls.
SmileDial handles inbound calls, answers common questions, and offers available appointment slots during the conversation. With integration into Canadian patient management systems (PMS), schedules stay up to date in real time so clinics can confirm more appointments without adding front-desk workload.
The service can send automated appointment reminders and assist with insurance coverage checks. This helps reduce no-shows and saves staff time, keeping the team focused on in-chair patient care rather than phone tasks.
SmileDial is designed with PHIPA requirements in mind for safer handling of healthcare data. Its phone interactions are tuned to sound natural and familiar to patients.
By using an AI receptionist, dental practices can reduce front-office costs while maintaining service quality and converting missed calls into booked appointments.