Twine is a virtual AI business assistant that turns inbound inquiries into booked appointments or paid services. It works as an always-on receptionist: responds instantly, keeps the conversation going, gathers key details, and guides customers to the next step.
AI receptionist and lead management
Twine helps you avoid missed leads by replying the moment a potential customer messages or calls. It can answer common questions, qualify requests, and route people toward booking or payment.
- Instant responses to new inquiries
- Lead qualification through guided dialogue
- Faster follow-up to improve conversions
Scheduling, rescheduling, reminders, and payments
Twine covers core front-desk tasks in one place. It can book appointments, move meetings when needed, send reminders, and accept payments for services. Integrations with your calendar and internal workflows help ensure bookings land in your system.
- Appointment booking and rescheduling
- Automated reminders
- Payment collection
Works across channels, 24/7
Twine learns from your business information and communicates in your preferred style. It can handle requests from multiple channels, including your website, messengers, SMS, and more, for a consistent customer experience around the clock.
