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Description

Document360 is a knowledge base platform for creating, organizing, and maintaining company documentation in one centralized workspace.

Centralized documentation hub

Instead of scattered Word files and PDFs, Document360 lets you publish structured online articles that are easy to search and manage. It supports building and updating:

  • Knowledge bases and help centers
  • User guides and product documentation
  • Internal documentation and SOPs

Built-in AI helps speed up documentation work and makes information easier to find across the knowledge base. This can support faster answers for:

  • Customers using self-service portals
  • Internal teams such as support, sales, and engineering

Built for internal and public use

Document360 works for both internal knowledge and public-facing documentation portals. Features like access controls, versioning, analytics, and integrations help teams manage content consistently and reduce support load.

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