KNO for Slack

KNO for Slack is an AI assistant that lives inside your Slack workspace, helping users get answers fast and understand your product without leaving chat.

In-Slack help for your product

KNO works like a conversational assistant: users ask questions in Slack and receive clear, concise responses. This reduces repetitive tickets for support and customer success teams and helps new users ramp up faster.

Faster access to company knowledge

Through its integration with the Alltius platform, KNO can use internal documentation and company knowledge to return relevant answers. Users get the information where they already work, without switching tabs or searching across scattered resources.

Built for product and support teams

KNO is especially useful for SaaS products, product teams, and support organizations that want to streamline self-serve help in Slack:

• Reduce repeated “how do I…?” questions
• Improve user satisfaction with quicker answers
• Guide users through product features and next steps