Brainfish

Brainfish is an AI “knowledge layer” for complex digital products. It turns your videos, documentation, and internal knowledge bases into a living, continuously updated knowledge system that can power support and self-service.

AI agents for support and self-service

Brainfish analyzes product and training content and uses it to train AI agents that can answer users while keeping your product’s context and terminology.

• Product and tutorial videos
• Help centers and knowledge bases
• API specs and technical documentation
• Documents stored in cloud drives
• Other internal content sources

A shared knowledge hub for teams and AI

Brainfish creates a centralized AI Knowledge Hub that can be used by customers and internal teams, including support, product, and customer success.

• Reduce support workload and ticket volume
• Speed up finding accurate answers
• Maintain a consistent source of truth for people and AI

Best fit: high-complexity products

Brainfish is especially useful for complex SaaS products, API platforms, and technical tools where a basic chatbot or static knowledge base falls short.