Brainfish is an AI “knowledge layer” for complex digital products. It turns your videos, documentation, and internal knowledge bases into a living, continuously updated knowledge system that can power support and self-service.
AI agents for support and self-service
Brainfish analyzes product and training content and uses it to train AI agents that can answer users while keeping your product’s context and terminology.
- Product and tutorial videos
- Help centers and knowledge bases
- API specs and technical documentation
- Documents stored in cloud drives
- Other internal content sources
A shared knowledge hub for teams and AI
Brainfish creates a centralized AI Knowledge Hub that can be used by customers and internal teams, including support, product, and customer success.
- Reduce support workload and ticket volume
- Speed up finding accurate answers
- Maintain a consistent source of truth for people and AI
Best fit: high-complexity products
Brainfish is especially useful for complex SaaS products, API platforms, and technical tools where a basic chatbot or static knowledge base falls short.
