Help.center is an AI platform for building a knowledge base and handling customer support questions faster, helping teams reduce support load.
Knowledge base with AI search
You can launch a self-service portal at an address like yourcompany.help.center and turn your docs and articles into a searchable help center. AI-powered search (based on ChatGPT) helps customers find relevant answers in seconds.
Website chatbot and support widget
Help.center includes an embedded AI chat widget for your site. Users can ask questions in natural language and get conversational answers without waiting in a queue.
Setup, migration, and best-fit teams
The platform supports one-click import of an existing knowledge base to simplify switching from other tools.
- Create a branded help center portal
- Enable AI search across documentation and articles
- Add an AI chat widget to your website
- Import an existing knowledge base in one click
- Useful for SaaS products, online services, e-commerce, and any team handling repeated customer questions
