Jochem is an AI assistant that provides fast, accurate answers to employee and customer questions directly inside the tools your team already uses.
Instant answers from internal knowledge
Instead of searching through knowledge base articles, documents, and chat history, users ask Jochem a question. It connects to your existing company information and returns a relevant response in seconds, helping reduce escalations to specialists and second-line support.
Works in your tool stack, including Slack
Jochem fits into common workplace workflows, including Slack, so support teams and employees get answers where they already work. This can speed up onboarding, cut down on repeated questions, and improve customer support consistency.
Smart routing to the right expert
When the AI can’t find a confident answer, Jochem matches the request to the most relevant internal expert automatically. That removes the guesswork of finding “the right person” and helps resolve issues faster.
Knowledge base that improves over time
Each question and answer helps strengthen your internal knowledge system, making information more complete and easier to access over time.
- Answer employee and customer questions
- Reduce repetitive support requests
- Route unanswered questions to internal experts
